Had steaks for dinner last night. Juicily rendered on The Grill. A new Weber!
Now wait a second there, before you start shouting, Hypocrite! and, You Owe Erika an apology!, let me say that you would be right, it was a mouthful of humble pie for me to swallow when I finally said to the man at Lowes — who convinced me that of all the grills Lowes sold, Weber was in his opinion was the best made — “I’ll take it.”
I now think the cause of the fire may have been due to the buildup of drippings and crud in the base of the cook box, a blackened mat of greasy crud that eventually got so thick it started to burn, and burn HOT. In other words: Customer reports becoming lax regarding routine grill maintenance.
EVEN SO, if you ask this customer, poor maintenance should be expected by the manufacturer, no? And certain fail safes designed accordingly. I mean, if I never replace the oil in my car it won’t suddenly burst into flames or explode.
And so yesterday, as I “burned in” the grates to season them before I grilled our first protein (Nature Made Grass Fed Boneless Top Sirloin), I read studied thoroughly the section on “Routine Grill Maintenance.” I have not yet registered the product at Weber. With my luck Erika would see it and begin smugly parading around the Weber office where she works in Schaumburg, Ill, shouting, “Look everyone, that schmuck in Alaska bought another Weber grill! Same model even!!”
I take back everything I said. Truly, today, I am a man humbled. Tonight, moose burgers on the new Barbie!
O my dear son how quickly you succumbed to the clever tricks of Weber did you. Mention to Erica that you were.going to put the picture of the damaged grill and the complete explation of the damage to your deck ad the serious danger you encountered to your well being while you tried to extingush the fire on face book so people are able to see what can happend and also that Weber would not replace that defective grill maybe it would have got the attention of someone higher up than Erica. Just a thought DAD
In other words you’re saying I caved. Except in my defense, during the last call I had with Erika, I had said I thought this matter should be brought to the attention of her superior (which, judging from the seething sigh I heard over the phone, she’d evidently never heard anyone — ANYONE! — suggest another was her superior), she bristled and said, “I did detail all of this to my supervisor.” Still, she wasn’t budging. Had I threatened her with exposing the matter on social media I’m sure she would have mocked me.
onenever knows who will answer until the last button has been pushed